foolfillment: the blog

15 days and several increasingly angry emails after ordering my new phone and it still isn’t here. I’ve had just one reply from o2 and that was an automated respsonse passing the blame onto Securicor! I can’t even check if it’s been dispatched anymore because the ’shop is having technical difficulties at the moment - please try again later, we’re trying to fix it’ (read ‘we’ve realised that you’re getting pissed off at us for being incompetant so we’ve decided that we’re going to make you phone our premium rate phone number to cancel instead of letting you cancel online’) and now I can’t do anything but wait.

This entry was posted at 4:30 pm on the 5th of August, 2003 and is filed under uncategorised. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response.